Privacy Policy

TBI Communications (“TBI”) respects your right to privacy. This policy outlines the information we gather on our website, and the purposes for which it is used.

1) Cookies: Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For details please visit http://www.google.com/intl/en/privacy.html

2) Contacting us via email

When you submit an enquiry to TBI via our ‘Contact Us’ form, an email is sent directly to our secure email server. No data you provide is stored anywhere on the TBI website as a result of this action. The details of your enquiry may be stored by TBI employees in our email archives for up to 90 days following receipt.

3) External Links

The TBI website contains links to other websites, which may or may not have connections to TBI. Please note that TBI is not responsible for the data protection practices of other websites.

4) Data controllers and processors

TBI Communications is classified as the Data Controller under the General Data Protection Regulation (“GDPR”). TBI acts as the controller for any data you provide.

TBI can be contacted by post, or email as follows:

TBI Communications
Registered office: The Old Dairy, 12 Stephen Rd, Headington, Oxford, OX3 9AY, UK.
Email: info@tbicommunications.com

Employees of TBI Communications may be designated as data processors, and will be able to update your information or assist you with the enactment of any of your rights relating to data you have provided to TBI (see Section 5, “Your rights”). All data you provide will be processed in line with the GDPR.

5) Your rights

The following rights are conferred to you under the GDPR:

• You have the right to request a copy of all data that TBI holds on you as an individual. Any requests for access to your data will be honoured within one month from receipt.
• You have the right to request that any incorrect information held by TBI is updated without undue delay.
• You have the right to request that all data relating to you is erased by TBI.
• You have the right to receive a copy of your data in a structured, machine-readable format where appropriate.
• You have the right to withdraw your consent for further processing at any time, either by opting out of future emails or by contacting TBI using the information in Section 4 above.

If you feel that any issues relating to your data have not been resolved to your satisfaction, you have the right to lodge a complaint with the Information Commissioner’s Office (https://ico.org.uk/) relating to TBI’s handling of your data.